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Field Service Training Sessions

Field Service training is available solely to Luminex authorized partners, distributors, and third parties. These Luminex Learning Sessions are comprehensive suites of educational courses suited for Field Service Engineers to provide an understanding of their instruments’ technology, software, and hardware, as well as recommended maintenance and tips for troubleshooting. The courses are taught as-needed and can be requested here.

Request a session
Service & Support, Training session

Field service engineer
course options

We’ve designed field service courses specific to our xMAP® Instruments. See the course options and a brief overview of what you can expect from each below.

MAGPIX® Basic Field Service

This is a 3-day basic training course for the MAGPIX® where users will receive information on the following topics:

  • An introduction to the hardware and software components
  • An introduction to calibration and verification reports
  • Preventative maintenance procedures
  • How to properly remove and replace MAGPIX® components
Course number

FS-0605-01

Course duration

3 days

LUMINEX® 200™ Basic Field Service

This is a 5-day basic training course for the MAGPIX® System where users will receive information on the following topics:

  • An introduction to the hardware and software components
  • An introduction to calibration and verification reports
  • Preventative maintenance procedures
  • How to properly remove and replace LUMINEX® 200™ components
Course number

FS-0100-01

Course duration

5 days

FLEXMAP 3D® Basic Field Service

This is a 5-day basic training course for the MAGPIX® System where users will receive information on the following topics:

  • An introduction to the hardware and software components
  • An introduction to calibration and verification reports
  • Preventative maintenance procedures
  • How to properly remove and replace FLEXMAP 3D® components
Course number

FS-0337-01

Course duration

5 days

xMAP INTELLIFLEX® Basic Field Service

Our latest course offering is a 5-day basic field service course for the xMAP INTELLIFLEX® System. As part of this course, users will receive in-depth training on the following topics:

  • An introduction to the hardware and software component of xMAP INTELLIFLEX
  • An introduction to calibration and verification reports
  • Preventative maintenance procedures
  • How to properly remove and replace xMAP INTELLIFLEX® components
  • Optics assembly and alignment
  • Laser box replacement procedures
  • xMAP INTELLIFLEX® hands-on troubleshooting and repair techniques
Course number

FS-1645-01

Course duration

5 days

Interested in attending a field service training?

Request a session

Location

Luminex Corporate Headquarters

12212 Technology Blvd.
Austin, TX 78727

Located in northwest Austin, Luminex is approximately 30 minutes from the airport by car, shuttle, or taxi.

Classes are conducted in English. Training attendees should be proficient or fluent in the language of instruction.

Luminex Shanghai Office

14/F C&D, Building 7,
Pujiang Hi-Tech Park 2388 Chenhang Road, Minhang District
Shanghai 201114 China

Classes are conducted in English, Japanese, and Mandarin. Training attendees should be proficient or fluent in the language of instruction.

Diasorin S.p.A.

Via Crescentino, snc
13040 Saluggia (VC), Italy

Classes are conducted in English and Italian. Training attendees should be proficient or fluent in the language of instruction.